Terms & Conditions
A legal disclaimer
Welcome to Thelma’s Delicious Cuisines & Wellness Catering Company (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and products. By placing an order, booking a service, or accessing our site, you agree to comply with these Terms.
1. Services Provided
We offer freshly prepared, customized meals for purchase, and customized meals for purchase, including delivery and meal prep services within our service area in San Antonio, Texas.
2. Orders & Payment
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Orders can be placed via phone, text, or approved online ordering platforms.
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Payment instructions will be given upon booking of services.
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We accept cash, credit/debit cards, and other approved payment methods.
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3. Delivery Instructions
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Customers are responsible for providing accurate delivery information.
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4. Dietary Information & Allergens
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While we strive to accommodate dietary preferences (keto, vegetarian, low-carb, plant-based), we cannot guarantee that our meals are free from allergens.
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Common allergens may include nuts, soy, gluten, dairy, and others.
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It is your responsibility to inform us of any allergies before placing your order.
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5. Refunds & Cancellations
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Cancellations must be made at least 24 hours before scheduled delivery or pickup for a full refund.
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No refunds will be issued for orders canceled after this time or for delivered items.
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Refund requests for damaged or incorrect orders must be reported within 24 hours of delivery.
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6. Intellectual Property
All content on our website, including text, images, menus, and branding, is the property of Thelma's Delicious Cuisines and Wellness Catering may not be used without permission.
7. Limitation of Liability
We are not responsible for any health issues, allergic reactions, or damages arising from the consumption of our food. All menu items are consumed at your own risk.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with the “Last Updated” date revised accordingly.
9. Contact Us
For questions or concerns, please contact us:
📞 210-587-9521
📧 info@thelmas-catering.com
Disclaimer
The information provided on this page is intended as a general guide for creating your own Terms & Conditions. It is not legal advice and should not be relied upon as such. The specific terms you choose to establish between your business and your customers or visitors will depend on your unique circumstances.
We strongly recommend consulting with a qualified legal professional to help you fully understand your obligations and to assist in drafting Terms & Conditions tailored to your business needs.